About the Branch
TOH Dubai Branch Knowledge Base
Branch Profile
Location
Branch Name: Touch of Health Polyclinic - Jumeirah Branch
Address (English):
155 Jumeirah Street, Jumeirah 1, Dubai, UAE
Beside Mercato Mall, Opposite Emirates NBD Bank
Address (Arabic):
جميرا 1، دبي
شارع جميرا 155
بجانب ميركاتو مول
مقابل بنك الإمارات دبي الوطني
Important Note:
Patients should use the service road when approaching the clinic.
Transportation
By Bus
Route: Bus No. 9
Nearest Stop: Mercato Mall
Clinic Working Hours
All Departments
Day | Working Hours |
|---|---|
Monday | 10:00 AM - 9:00 PM |
Tuesday | 10:00 AM - 9:00 PM |
Wednesday | 10:00 AM - 9:00 PM |
Thursday | 10:00 AM - 9:00 PM |
Friday | 10:00 AM - 9:00 PM |
Saturday | 10:00 AM - 9:00 PM |
Sunday | 10:00 AM - 9:00 PM |
Medical Departments
Dermatology Department
Doctors
Doctor | Duty Days | Duty Hours |
|---|---|---|
Dr. Raed | Check Schedule | Check Schedule |
Dr. Nour | Check Schedule | Check Schedule |
Beauty Therapy Department
Therapist / Doctor | Duty Days | Duty Hours |
|---|---|---|
Dr. Gihan | On Demand | On Demand |
Nibal | Saturday, Monday, Wednesday | 10:00 AM - 9:00 PM |
Dr. Najwa | All Days | 12:00 PM - 9:00 PM |
Laser Department
Therapist | Duty Days | Duty Hours |
|---|---|---|
Judith | Except Friday | 10:00 AM - 9:00 PM |
Nibal | Saturday, Monday, Wednesday | 10:00 AM - 9:00 PM |
Nutrition Department
Specialist | Duty Days | Duty Hours |
|---|---|---|
Rahaf | Check Schedule | Check Schedule |
Audiology Department
Specialist | Duty Days | Duty Hours |
|---|---|---|
Pearl | On Demand | On Demand |
Ensaf | Except Saturday & Sunday | 9:00 AM - 5:00 PM |
Main Services
Aesthetic & Dermatology
- Dermatology Consultations
- Skin Rejuvenation Treatments
- Acne Treatments
- Pigmentation Treatments
- Anti-Aging Procedures
- Botox
- Dermal Fillers
- Skin Boosters
- PRP Treatments
Beauty & Laser
- Laser Hair Removal
- Beauty Therapy Sessions
- Facial Treatments
- Skin Tightening Treatments
Nutrition
- Nutrition Consultation
- Weight Management Programs
Audiology
- Hearing Assessment
- Hearing Aid Consultation
- Hearing Aid Fitting & Maintenance
Insurance Information
Covered
Hearing Aids
Insurance Providers:
- Neuron
- Medulla
Coverage:
- 50% Coverage
- Maximum Benefit: AED 6,000
Not Covered
Aesthetic Treatments
The following services are not covered by insurance:
- Botox
- Fillers
- Skin Boosters
- Laser Treatments
- Cosmetic Procedures
- Beauty Therapy Treatments
Payment Methods
Accepted Payment Options:
- Cash
- Credit Card
- Debit Card
- Bank Transfer
Buy Now Pay Later
- Tamara (Subject to Eligibility)
- Tabby
Installment Plans
- Currently Not Available
Parking Information
Free Parking
- 6 Complimentary Parking Spaces Available
Additional Parking
- RTA Paid Parking Available Nearby
Communication Channels
Patients may communicate with the clinic through:
- PBX System
- Direct Phone Call
- Social Media Channels
AI Agent Response Rules
Location Queries
If a patient asks:
- Where are you located?
- How can I reach the clinic?
- What is your address?
Respond with:
"Touch of Health Polyclinic is located in Jumeirah 1, Dubai, on Jumeirah Street beside Mercato Mall and opposite Emirates NBD Bank. Please note that patients should use the service road when approaching the clinic."
Working Hours Queries
Respond with:
"Our clinic operates every day from 10:00 AM to 9:00 PM."
Insurance Queries
Respond with:
"Hearing aids are covered by Neuron and Medulla insurance with 50% coverage up to AED 6,000. Aesthetic and cosmetic treatments are not covered by insurance."
Parking Queries
Respond with:
"We offer 6 free parking spaces for patients. Additional RTA parking is available nearby."
Payment Queries
Respond with:
"We accept cash, card payments, bank transfers, and Tamara (subject to eligibility). Installment plans are currently not available."
Updated on: 08/06/2026
Thank you!